Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions, please read the below carefully before you start to use our site:
This page (together with the documents referred to on it) tells you the terms and conditions on which you may make use of our website www.samanthalennietherapy.com and the terms on which we sell our services to you.
Information about us
Our trading address is Samantha Lennie Therapy, 124 Terry Street, Rozelle, NSW 2039
Sam is a professional member of the following voluntary accredited associations:
Association of Reflexologists (AoR) - www.aor.org.uk
Reflexology Association of Australia - www.reflexology.com.au
We hold a valid insurance certificate to practice reflexology. If you would like to see evidence of qualifications, professional memberships, and insurance prior to receiving treatment, please contact us.
Our one-off treatments, Packages, Programs, Memberships and Gift Certificate prices are set out on our website.
We reserve the right to amend the cost of treatments at any time and will publish these changes on the pages of our website.
1st time appointments must be paid for Upfront and Online.
Travel fees may be applicable for mobile appointments, depending on your location.
We prefer that payments are made by card for subsequent treatments but accept cash if really necessary.
For convenience, we encourage our clients to make all payments in advance of their session.
For appointments that are cancelled within 24 hours, there is a 100% cancellation fee.
Cancellations outside of this period are fully refundable.
Gift vouchers are purchased and provided electronically and can be downloaded and printed at your leisure. They are non-refundable.
Payment for gift vouchers must be paid for in advance of receipt.
Special and promotional offers
Subject to availability. We reserve the right to amend or remove special or promotional offers at any time. Special offers work on a standalone basis and cannot be used in conjunction with any other offer.
Coupons or special offer vouchers must be presented at the corresponding treatment appointment for it to be valid.
Treatment cancellations must be made within 24 hours of appointment to avoid the 100% cancellation fee.
No-shows will be subject to a fee of 50% of the total cost of the treatment.
Cancellation fees are applied at our discretion for our most loyal customers.
While there are times that cancelling an appointment is unavoidable, please aim to give us as much notice as possible, also so we can offer your appointment to other clients.
Thank you for working with us on this, we really appreciate your support.
What if we need to cancel your booking?
In the highly unlikely event that we need to cancel your booking we will give you as much notice as possible and either provide you with a full refund or transfer your booking to an suitable, alternative date.
Reliance on information posted
Information on our site is provided for information purposes only and is not a substitute for professional medical advice. Nothing on our site is a recommendation as to how to treat any particular disease or health-related condition. For serious conditions or advice on health conditions in general, you should visit a qualified medical practitioner.
We do our best to always ensure that the information on our site is correct and accurate. Despite our best efforts the site may contain errors. We do not accept liability for loss or damage caused by inaccurate information. If you spot information which you think is incorrect you can tell us at firstname.lastname@example.org.
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Samantha Lennie Therapy will only be in connection with the provision of agreed services and products.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
All logos, brands and trademarks used on the site including, but not limited to, Samantha Lennie Therapy re owned by Samantha Lennie Therapy. You may not use these without our consent.
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Samantha Lennie Therapy 2018 All Rights Reserved